Ordering Support

Our commitment to exceptional service applies as much to process management as it does to producing quality products. We offer a range of customer care initiatives aimed at simplifying the order process while guaranteeing reliable delivery.

Need help ordering? Contact us directly

  • icon-bubbleCustomer Service Team

    To check on an existing order or submit an order

    Phone: 0800-914416
    Fax: 0800-914415

    Normal business hours are 09:30 – 17:00, Monday to Friday (excluding holidays)

    Outside of our working hours, you can leave recorded messages for our immediate attention the following work day

     

    How to order: orders-fi@qiagen.com
    Customer care: 
    customercare-fi@qiagen.com
    Online: www.qiagen.com/products

    We will get back to you as soon as possible. 

  • icon-mailTechnical Service Team

    For technical questions about any of our products

    Tel: 0800-914413
    Fax:     0800-914415
    E-mail: ts-emea@qiagen.com

  • icon-find-usFind us

    Address:
    QIAGEN Finland, filial av
    QIAGEN AB, Sverige
    PL 3810
    00002 Helsinki

  • OEM Customers
    Got a question about your OEM order?
    Just send us an email, and we’ll get back to you soon.

    OEM customer support:

Ordering FAQ

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