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Learn more about our diverse instrument service agreements
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FAQs
What is the difference between a service agreement and a warranty?
What information do I need to provide when I contact the Technical Phone Support?
How do I register my instrument in my My QIAGEN account?
How do I check if my QIAGEN instrument still has service coverage?
Are parts covered in service agreements?
Will a service technician call me to confirm a service visit?
Will I get a loaner if my instrument is sent to your repair center?
Is it possible to request a loaner if I am not under a service agreement with QIAGEN?
For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit or instrument handbook or user manual. QIAGEN kit or instrument handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.