Ordering Support

Get quick answers or choose the support option that works best for you – fast online help or direct assistance by phone or email.

Prefer direct contact?

Call or email us directly – all the contact details are below.

  • icon-bubbleCustomer Service Team

    To check on an existing order or submit an order

    Phone: 02103-29-12000
    Fax: 02103-29-22000

    Die Geschäftszeiten sind Mo.–Fr. 09:00–17:00 Uhr

    Außerhalb der Geschäftszeiten können Sie uns Ihre Bestellung auf den Anrufbeantworter sprechen

    How to order: orders-de@qiagen.com
    Customer care: 
    customercare-de@qiagen.com
    Online: www.qiagen.com/products

    Looking for a quicker way?
    Use the contact form.

  • icon-mailTechnical Service Team

    For technical questions about any of our products

    Tel: 02103-29-12400
    Fax:     02103-29-22000
    E-mail: ts-emea@qiagen.com

    Looking for a quicker way?
    Use the contact form.

  • icon-find-usFind us

    Address:
    QIAGEN GmbH
    QIAGEN Strasse 1
    40724 Hilden
    Germany

  • OEM ordering support

    QIAGEN Hilden GmbH

    Email: oem-orders@qiagen.com

    Alicja Masztalerz
    Tel: +48717107512

    Katarzyna Hruszka
    Tel: +48717107546

    Business hours 8:00am – 4:00pm CET

    QIAGEN Beverly LLC

    Email: enzorders@qiagen.com

    Business hours 9:00am – 4:30pm EST

    QIAGEN LLC

    Email: OEMOrders-US@qiagen.com

    Business hours 9:00am – 7:00pm ET

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