The Gel Cartridge is installed and all status indicators for the QIAxcel System are good but when clicking the "RUN" button, nothing happens. The green highlight goes down the Sequence?

Check the Method Directory in the QIAxcel BioCalculator Software. Be sure that it is directed to the correct Methods Folder.

'C:\Program Files\Biocal\Biocalculator\Methods' is loaded by default if using the QIAxcel Calibration sequence file.