Shipping and delivery

All orders received within the day will be processed that same day. The time of delivery to our customer will depend on their region.

  • Victoria, New South Wales and South Australia, 1–2 business days
  • Western Australia, 5 -7 business days
  • Queensland, Australian Capital Territory and Tasmania, 2-3 business days
  • Northern Territory, 3–5 business days

During Victoria Public Holidays and Australian National Holidays, our warehouse will be closed. As a result, shipping will resume the following business day.

Refer to the link for details about the freight charges on consumables and instruments.

Any applicable charges for shipping and handling, hazardous material and insurance are prepaid by QIAGEN and added to the invoice. QIAGEN reserves the right to change conditions for shipping and delivery charges.

We will choose the most appropriate shipping option for your order, depending on your location, the expected shipping temperature and the presence of hazardous-materials in the products of your order.

Separate conditions apply to QIAGEN scientific instruments.* Please inquire for more information.

Read freight charge:

Freight Charge 2022

Related links that may help:

Incomplete and damaged shipments

DNeasy Blood & Tissue Kits
DNeasy Blood & Tissue Kits
For spin-column or 96-well extraction of total DNA from animal blood and tissues and from cells, yeast, bacteria, or viruses
Learn more
QIAprep Spin Miniprep Kit
QIAprep Spin Miniprep Kit
For purification of up to 20 μg molecular biology grade plasmid DNA
Learn more
RNeasy Plus Mini Kit
RNeasy Plus Mini Kit
For purification of up to 100 µg total RNA from cells/tissues using gDNA Eliminator columns
Learn more
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* All QIAGEN scientific instruments are backed by individual warranties. Please inquire for more information.