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Service Solutions

Operational Qualification

Annual operational qualification service for best practices in your lab

Even when under pressure to do more with less, you cannot compromise on compliance and proper operations of your instruments. You need to have documentation that states your instrument is performing according to the manufacturer's specifications. With an annual operational qualification service, QIAGEN service solutions will help to qualify all the critical parameters. We will provide comprehensive testing and documentation according to GLP guidelines.

Protocols designed for validation
Protocols designed for validation
Testing critical parameters
Testing critical parameters
Compliant documentation
Compliant documentation
Annual service
Annual service
When do you need an OQ Service?
When do you need an OQ Service?
  • At time of installation (with IQ)
  • Following relocation
  • After adding new functionalities/ components
  • After a major service intervention
  • When previously basic research equipment is used in a regulated environment for the first time
  • When an OQ is periodically required under an SOP
Operational Qualification (OQ) includes but is not limited to:
Operational Qualification (OQ) includes but is not limited to:
  • System setup
  • Installation tests
  • Temperature tests
  • Test run
  • Qualification tests
  • Operational qualification summary
Main benefits:
  • Ensuring annual regulatory compliance
  • Improving traceability
  • Reducing in-house validation effort
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Qualify and verify instrument operations
No one can take care of your QIAGEN instrument like we can. The Operational Qualifications (OQ) Service protocol is designed to verify instrument performance adheres to the intended manufacturer specification. Our trained field service engineers will conduct comprehensive testing to ensure that your instrument works as it should, using QIAGEN protocols. We will provide you with the documentation you need to be audit-ready.
Ensure an excellent standard of instrument operations
As a lab manager, you hold your lab to a higher standard as a key to your success. This is why conducting an Operational Qualification (OQ) as a standalone service annually makes sense. This service helps you maintain your instruments according to the highest standard of excellence, ensuring your instrument performance is documented to meet regulatory requirements.
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Be confident that your instrument is operating according to manufacturer specifications every year.
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An annual OQ service makes sense

Exercise proactive risk management with your instrumentation for full cost control. Operational qualification is typically conducted with an installation qualification after purchasing a new instrument. However, you will get the most value for money in the long run due to the benefits of conducting an OQ service annually. 

We recommend an OQ service following:

  • Installation (with an IQ)
  • Equipment modification
  • Instrument relocation
  • Annual maintenance
  • Before clinical trials/testing
Be audit-ready with qualified instruments

Be sure you never miss a step in your Quality Management System. With an OQ service using QIAGEN-designed protocols, you can feel confident your instrument performance is documented according to GLP guidelines. Be prepared in advance for any inspection.

For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit or instrument handbook or user manual. QIAGEN kit or instrument handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.